The founder of Golden Travels wants to make travel easier and believes that customer satisfaction is the key to success in a travel industry. They wants to earn loyal customers and invested heavily on bringing them comfort. They never wanted his customers to keep travel a distant memory. Instead they wanted it to be refreshing one and made it available to every passenger who seeks the services of the company.
Vission & Mission
- Trend setter in travel industry.
- Service excellence.
- Through exceptional service make the customers realize the value of the money spent.
- To make the brand a household name of very satisfied customer
- Finest services to be offered to customers at all times.
- Make the customer feel special and experience the completeness of the service.
- To expand into every dimension of Business
In this agreement the following words shall have the following meanings:
- Ticket - means any ticket issued by us. It is an authorization to travel using our ticket booking facility for the specified journey over the network of Golden travels
- E-ticket -refers to a Golden travels online reservation booked on this website, for the consummation of which the customer prints out an Electronic Reservation Slip which, along with the concerned authorized personal identification, constitutes the authority to travel, in lieu of the regular ticket on standard stationary
- Authorized ID-The Personal Photo Identification Card falling in any of these five categories. 1. Passport 2. Voter Identification Card 3. Driving License 4. PAN Card 5. Central Government Or State Government Issued Employee identification. For Non-Indians, their Country's Passport will constitute sole authorized ID
- This agreement constitutes the entire agreement between the customer and Golden travels with respect to this Web Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and Golden travels with respect to this Web Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form
- This agreement is made between Golden travels (Us) and The User (You), the individual, whose details are set out in the User Registration page
- Ticket Booking and dispatch services
- Supply By Us: We agree to provide online ticket booking facilities to registered users who agree to the terms and condition set forth in this document.
- Standard of Service: We will supply the service to you with reasonable care and skill.
- Service Hours: Booking through Internet is allowed for 24 Hrs a day.
- Issue of Tickets User Registration: You must be a registered user to use our site to book tickets and for any type of enquiries. No user can register more than once on the site. All payments towards the cost of the tickets issued will be through payment gateway page. Our site is COMODO secured and your credit card details will travel on the Internet in a fully encrypted(128 bit, browser independent encryption)form. To ensure security, your card details are NOT stored in our Website.
- Scope of Service: Golden travels make no guarantee that any service will be uninterrupted, timely, secure or error-free.
- All rules and regulations applicable for reservation of seats/berths and charging of fare for bus reservation on Golden travels will apply to reservation through the Internet.
- Confirmation of Booking: Your booking and reservation will be confirmed online, after you complete the transaction successfully. Further, the system will issue you a unique Boarding pass number for each booking. Payment on your credit card is processed by PayUMoney (gate way). Booking of tickets is subject to realization of fare and the service charges (including Service Tax) from Vijaya Bank through the Payment Gateway.
- If, for any reason, the reservation does not materialize, the entire amount debited from your card account will be credited back to your card account within 7 working days. If you want to try for the same reservation again, it will be treated as a fresh booking. For further details or enquiry contact our customer care by calling 09447032033 (number)